Terms of Service

Last updated: August 7, 2026  ·  Effective date: August 7, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Superglu mobile application ("Superglu," "the App," "the Service"), provided by GlucoWorks LLC ("GlucoWorks," "we," "us," "our"), a North Carolina limited liability company. By creating an account or using Superglu, you agree to be bound by these Terms. If you do not agree, do not use the App.

2. Eligibility

You must be at least 18 years old to create a Superglu account.

3. Description of Service

Superglu is a personal health information tool that allows users to log meals, medications, insulin doses, alcohol consumption, exercise, and related data, and to view historical patterns and analysis derived from that data, including data from connected third-party services such as Dexcom, Apple Health, and insulin pump data sources.

Superglu is not a medical device. It does not diagnose, treat, cure, or prevent any disease or condition. It does not calculate, recommend, or suggest medication or insulin doses. All information presented in the App — including carbohydrate estimates, historical glucose patterns, and any other analysis — is for informational purposes only and reflects your own historical data. It is not medical advice and is not a substitute for consultation with a qualified healthcare provider.

4. Your Responsibilities

You are solely responsible for all decisions regarding your medical care, including insulin dosing, medication use, diet, and exercise. You agree to:

  • Use your own clinical judgment, and consult your physician, endocrinologist, or diabetes care team before making any changes to your treatment based on information in the App
  • Verify AI-generated estimates (including but not limited to carbohydrate, fat, protein, and fiber estimates) independently before relying on them for any health-related decision
  • Provide accurate information when logging data in the App
  • Not rely on Superglu in place of professional medical care, emergency services, or your prescribed treatment plan

5. AI-Generated Content

Superglu uses artificial intelligence, including third-party AI models, to analyze photographs and generate estimates of food composition and to identify patterns in your historical health data. AI-generated content may be inaccurate, incomplete, or wrong. You acknowledge that:

  • Carbohydrate, fat, protein, and fiber estimates are estimates only, not verified nutritional facts
  • Historical pattern and insight features describe what has occurred in your own past data and do not predict, forecast, or recommend future action
  • You bear full responsibility for evaluating and acting on any AI-generated content in the App

6. Third-Party Data Sources

Superglu integrates with third-party services, including but not limited to Dexcom, Apple Health, Tandem (via third-party synchronization tools), MapMyFitness, Polar, and others. GlucoWorks does not control and is not responsible for the accuracy, availability, or reliability of data provided by these third parties. Your use of these integrations is also subject to the respective third party's own terms of service and privacy policy.

7. No Medical Advice; No Doctor-Patient Relationship

Nothing in the App creates a doctor-patient relationship between you and GlucoWorks. Superglu does not employ or contract with licensed medical professionals to review your data or provide personalized medical guidance. Any health-related content in the App is general and derived from your own data — it is not a personalized medical recommendation.

8. Emergency Situations

Superglu is not designed for and must not be used in emergency situations. If you are experiencing a medical emergency, including but not limited to severe hypoglycemia, hyperglycemia, or diabetic ketoacidosis, call 911 or your local emergency number immediately.

Do not rely on the App for emergency guidance.

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY AI-GENERATED ESTIMATE OR ANALYSIS WILL BE ACCURATE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLUCOWORKS LLC, ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF HEALTH, LIFE, OR BODILY INJURY, ARISING FROM OR RELATED TO YOUR USE OF THE APP, INCLUDING BUT NOT LIMITED TO DECISIONS MADE REGARDING INSULIN DOSING, MEDICATION, DIET, OR EXERCISE BASED ON INFORMATION PROVIDED BY THE APP.

11. Indemnification

You agree to indemnify and hold harmless GlucoWorks LLC from any claims, damages, or expenses arising from your use of the App, your violation of these Terms, or decisions you make regarding your healthcare based on information in the App.

12. Health Data and Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your health data, including data from Dexcom, Apple Health, and other connected sources.

13. Subscription and Payment

[Insert subscription terms, pricing, cancellation policy, and refund policy once monetization is finalized.]

14. Changes to the App and Terms

We may update these Terms from time to time. Material changes will require renewed consent as described in the App. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

15. Termination

We may suspend or terminate your access to the App at our discretion, including for violation of these Terms. You may stop using the App and delete your account at any time.

16. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

17. Contact

Questions about these Terms may be directed to info@glucoworks.com.